Returns & issue reporting

Contact Callbeba as soon as possible if an item is missing, damaged, leaking or incorrect. Include your order reference, product name and a clear description of the issue.

For sealed goods and water containers, do not use or modify a product you believe is faulty. Keep it in its original condition while the team reviews your request.

Any replacement, return or refund is subject to verification and the final policy published by Callbeba. The business owner should review this page with local legal and operational requirements before launch.